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General Terms

Terms of use

Online store www.TiareFlora.com and services provided by it operate by the terms and conditions, mentioned below. Using the site implies acceptance of the terms and conditions. Therefore, if the User does not agree with one or more of the terms of use, he has the right to refrain from using it, otherwise it is automatically considered that the User accepts all terms and conditions.

The following document contains the General terms, under which “Vanilla Group” Ltd., a company registered under Bulgarian legislation, with headquarters : 2A Radost str., ap. 62, Varna 9000, Bulgaria, BULSTAT 203580189, provides services to the user via the online store, located on the addresses of the domain Tiareflora.com

These terms apply to all users. Using the built hyperlinks, located on the TiareFlora.com server, or by paying for services it offers, the User agrees to fully accept and comply with these General terms.

Identifying the User for the purpose of reproducing his statement of acceptance of the General terms, is done through stored in log files on the Teiare.bg server – User’s IP address, as well as any additional information.

Terms of using this website:

“Vanilla Group” Ltd. (hereinafter referred to as “Supplier”), as the creator and owner of this website, TiareFlora.com entitles you to download and view all materials published on the website (hereinafter referred to as “Site”) only for personal non-commercial use, provided that you comply with and abide by all copyright and related indications. The User is not permitted to change the materials on this site in any way or form, nor be copied or distributed for any commercial or public purpose. The use of published on this website materials on other sites is prohibited. The materials on this Site are protected by the law on copyright and related rights, so any unauthorized use may be considered as a violation of copyright, trademark or other law regulations.

Rights and responsibilities of the parties

Materials and services on this Site are limited to those conditions without providing any guarantees including target and commercial. Also TiareFlora.com does not warrant the accuracy and integrity of published materials, software or services on this Site. TiareFlora.com has the right at any time and without notice to make changes in published materials, services and prices. Some of the information published on this Site may refer to products, services or programs that are not offered and are not currently available. For more information on product availability, please contact us using the contact information.

Limitation of Liability

TiareFlora.com is not responsible under any circumstances for any damages including, but not limited to damages from lost profits, loss of information or other arising from the use, inability to use or the result of using this Site, regardless of the existence or non-existence of warning to TiareFlora.com for the opportunity to arise damage.

Protection of personal data

TiareFlora.com does not want to receive confidential or proprietary information from you through this Site. Any material, information or other data, transmitted or sent by this Site will be considered non-confidential and non-proprietary. Working with personal information, which you can optionally send to TiareFlora.com in order to obtain products or services offered on this Site, is protected by the Law on protection of personal data. You cannot post or transmit to or from this Site any unlawful, threatening, defamatory, obscene, pornographic, or other information in violation of applicable laws. TiareFlora.com uses personal information to better understand your needs and interests and thus provide services with better quality. In certain cases, we use the information you submitted to help you request an order or execute a transaction, to maintain contact with you about our products, services and offers or to personalize promotional offers.

We do not sell or rent, lease or in any other way send your personal information to third parties.

The available links from this Site to websites owned by third parties are provided solely for your convenience. If you use these links, you will leave this Site. TiareFlora.com does not have ownership of these websites and assumes no responsibility for any of them or their contents. Thus TiareFlora.com in no way imposes or recommends these third-party websites or information published therein. Visiting some of them, you do so entirely at your own risk and responsibility.

Links to this Site

You can create links to this Site from other websites, but only after you accept the terms of TiareFlora.com.

Price changes

TiareFlora.com reserves the right to change prices at its discretion at any time without a prior notice to users. The user is obliged to pay the price that was current at the time of filling and payment of the order. The announcement of reduced prices is placing a new price to the old one, which is crossed. If no time limit is specified of a discounted price, it applies to stocks until they last, but no more than one or six months, as under the terms of article 66 paragraph 2 of the Consumer Protection Act.

Returns and refunds for payed orders

Tiare’s policy is to recover 100% of the amount of your order (without accrued commissions and costs, associated with online payments or payments through PayPal) if you inform us two working days prior to the delivery about canceling your order and 50% if you inform us 1 working day prior to the delivery date. If you decide to cancel an already made and paid order on the day of delivery, we will refund 25% of the order amount. The recovery in all three possible options can only happen if we have not started the implementation of your order. Otherwise, the amount of the payed order, which we have already started implementing is non-refundable. If necessary, a return of paid by card sums, using RaiffeisenBank’s payment system, will be done through credit transaction to the card used for the payment.

TiareFlora.com strives to provide customers with the best possible products and services. In the event that our client has a claim on our product or service, we are ready to restore all or part of the amount of the order, or to offer other compensation if the claim is well founded and is made within 24 hours after delivery.


All used names, images and symbols of items published on this Site are trademarks or are protected by copyright. Any unauthorized download of images from this site and their use for commercial purposes will be considered a violation of copyright.

General comments

TiareFlora.com manages this Site from its office in Varna city, Bulgaria. TiareFlora.com may modify these terms at any time and changes date of publication after such update. Over a period of time we recommend that you visit this page to review the current Terms, because they are binding you.

Rights and obligations under the Law on Consumer Protection

Under the CPA (Consumer Protection Act), TiareFlora.com are bound to freely provide the following information:

1. Name and Address – “Vanilla Group” Ltd., 2A Radost str., ap. 62, Varna 9000, Bulgaria

2. The main characteristics of the products are displayed in detail on their respective page.

3. Product prices are displayed including VAT on their presentation page. The transaction currency is Bulgarian lev (BGN) and all payments in other currencies are translated in accordance with the relevant exchange rate for lev.

4. Transport costs for shipping, which ARE NOT INCLUDED in the price of the products, are available on the Delivery page.

5. We do not impose any additional fees for using communication tools available to us.

6. Delivery methods are detailed on the Delivery page.

Terms of references to this website

A site with reference to TiareFlora.com, must meet the following conditions:

  • can point to content of TiareFlora.com, but not copying it;
  • should not create border environment around the content of TiareFlora.com;
  • should not implicitly state that TiareFlora.com endorses its products;
  • should not give false information about products or services of TiareFlora.com;
  • should not contain information that could be considered as distasteful, offensive or controversial and only information that is appropriate for all age groups.

Contact details and additional information

e-mail: flora@TiareFlora.com

contact telephone: +359 878 288 111 and +359 899 108 767

Postal address:

“Vanilla Group” Ltd., 2A Radost str., ap. 62
Varna 9000, Bulgaria

Tiare Flowers Delivery

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Tiare Floral Design studio delivers flowers and gifts to any address in Bulgaria. You can send flowers to anyone living in any of the places in Bulgaria listed below
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Same day Express flowers delivery to Bulgaria: Varna, Sofia, Burgas, Ruse, Stara Zagora, Veliko Tarnovo, Albena, Balchik, Bansko, Berkovitsa, Blagoevgrad, Bobrich, Botevgrad, Byala (Varna Region), Cherven Bryag, Devnya, Dimitrovgrad, Dupnitsa, Gabrovo, Golden Sands, Gotse Delchev, Harmanly, Haskovo, Hisarya, Kalofer, Kamchia, Kardzhali, Karnobat, Kazanlak, Kozloduy, Kranevo, Lovech, Montana, Nesebar, Nova Zagora, Novi Pazar, Obzor, Pernik, Petrich, Pomorie, Provadia, Razgrad, Razlog, Samokov, Sevlievo, Shumen, Silistra, Sliven, Suvorovo, Svishtov, Troyan, Tryavna, Valchi Dol, Velingrad, Vratsa, Yambol

Next day Standard flowers delivery to Bulgaria: Pleven, Plovdiv, Ablanitsa, Aheloy, Aksakovo, Alen mak (mestnost), Angliyski dvor (kompleks), Ardino, Arkutino (mestnost), Asenovgrad, Atiya, Aydemir, Aytos, Baba Aleno (mestnost), Bagrentsi, Baldevo, Balgarevo, Balgarovo, Banevo, Banichan, Bankya, Banya, Batovo, Belashtitsa, Belene, Belogradchik, Beloslav, Belovo, Blatska, Boboshevo, Bobov Dol, Bobovets, Borovo, Bozhurets, Bozhurishte, Branipole, Bratovo, Bregovo, Brestnik, Burgaski Min. Bani, Byala CHerkva, Byala Slatina, CHepelare, CHernomorets, CHerven Bryag, CHirpan, Dabnitsa, Dalgopol, Damyanitsa, Debelt, Debren, Devin, Dobreva cheshma (mestnost), Dobrinishte, Dobroslavtsi, Dobrotich, Dolna Gradeshnitsa, Dolna Mitropoliya, Dolna Oryahovitsa, Dolni Bogrov, Dolni Dabnik, Dospat, Dragoman, Dragomazh, Dryanovo, Dulovo, Durankulak, Dve Mogili, Dyuni, Dzhebel, Dzhigurovo, Elena, Elenite, Elhovo, Elin Pelin, Etropole, Evksinograd (mestnost), Ezerovo, Gabra, Galabovo, Gara Elin Pelin, Garmen, General Toshevo, Getsovo, Glavinitsa, Gledachevo, Golyanovtsi, Gorna Breznitsa, Gorna Malina, Gorna Oryahovitsa, Gospodintsi, Gradets, Grigorevo, Hadzhidimovo, Hrabrovo, Hvostyane, Ignatievo, Ihtiman, Ilindentsi, Iskar, Isperih, Izgrev (mestnost), Kableshkovo, Kamenar, Kameno, kamping YUg, kamping Zlatna ribka, Karlovo, Karvuna, Kaspichan, Katunitsa, Kavarna, Kavatsite, Kazichene, Kirkovo, Kiten, Klisura, Knezha, Kocherinovo, Koprivlen, Kostenets, Kostinbrod, Kotel, Kovachevo, Krakra, Krapets, Krastina, Kresna, Krivnya, Krumovgrad, Krumovo, Kubrat, Kubratovo, Kyustendil, Ladzhata (mestnost), Leshnitsa, Levski, Levunovo, Lom, Lozen, Lozenets, Lukovit, Lyahovo, Lyaskovets, Lyubimets, Madan, Malak Porovets, Malka CHayka (mestnost), Manastirski rid (mestnost), Marchevo, Marten, Mezdra, Mihalich, Mikrevo, Mirovyane, Miziya, Mobilen RTS, Momchilgrad, Momchilovo, Mramor, Musachevo, Musomishta, Novi Han, Novi Iskar, Novo Delchevo, Novo Leski, Obrochishte, Odartsi, Ognyanovo, Omurtag, Oryahovo, Ovchartsi, Pamporovo, Panagyurishte, Parvomay, Pavlikeni, Pazardzhik, Peshtera, Pirdop, Ploski, Podgumer, Polenitsa, Polski Trambesh, Popovo, Pravets, Prilep, Primorsko, Progled, Radnevo, Radomir, Rakovski, Ravadinovo, Ravda, Ravnets, Ravno Pole, Rila, Rogachevo, Rudozem, Ruen, Rusalka, Sadovo, Sandanski, Satovcha, Senovo, Septemvri, SHabla, SHTraklevo, Simeonovgrad, Sklave, Slivnitsa, Smolyan, Sopot, Sozopol, Sredets, Sredno Selo, Stamboliyski, Stolnik, Strazhitsa, Strumyani, Sveti Vlas, Svilengrad, Svoboda, Svoge, Targovishte, Tervel, Teteven, Ticha, Topola, Topolovgrad, Trud, TSarevo, TSarkva, Tutrakan, Tuzlata, Tvarditsa, Valchedram, Valkosel, Valkovo, Varshets, Veliki Preslav, Vetovo, Vetren, Vetrino, Vinarska izba Tohun, Voluyak, YAblanovo, YAgodovo, YAkoruda, Zavet, ZHeravna, ZHiten, Zlatograd, Byala (Ruse Region), Chayka (resort), Oasis (resort complex), Sunny Beach, Sunny Day (resort complex), Sv. Toma (resort complex), Victoria Hill (resort), Vidin, All other locations in Bulgaria

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